Privacy Policy
This Privacy Policy describes how we collect, use, and share your personal information when you visit www.kinnha.com (hereinafter referred to as “the Site”) or make a purchase through the Site.
Information We Collect
We collect the following types of information:
1. Device Information — automatically collected through the following technologies:
Cookies: Data files placed on your device that typically include an anonymous unique identifier. For more information about cookies, and how to disable them, please visit All About Cookies.
Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Used to record how you browse the Site.
2. Order Information — collected when you make or attempt to make a purchase, including your name, billing address, shipping address, payment information, email address, and phone number.
In this Privacy Policy, “Personal Information” refers collectively to Device Information and Order Information.
How We Use Your Personal Information
Order Information is used to:
Process and fulfill your orders, including processing secure payments via Stripe, arranging for shipping, and sending order confirmations/invoices.
Communicate with you regarding your orders or inquiries.
Screen for potential risk or fraud.
Device Information is used to:
Help detect and prevent fraud, including by analyzing IP addresses.
Improve and optimize the Site, including by generating analytics about how our customers browse the Site and assessing the effectiveness of our marketing campaigns.
Payment Information
All payments are securely processed through Stripe, a PCI-compliant payment processing service provider. We do not store full credit card numbers on our servers. For more information about Stripe’s security and privacy practices, please visit Stripe Privacy.
Sharing Your Personal Information
We may share your personal information with third-party service providers to help us achieve the purposes described above. For example:
Google Analytics is used to help us understand how the Site is used.
Marketing partners may use your information to provide targeted advertising. You may opt out of this through the Digital Advertising Alliance. We may also share your personal information to comply with legal obligations, respond to lawful requests, or protect our rights. Cookie and Tracking Consent
We use cookies and similar technologies. We will only place non-essential cookies for marketing or data analytics purposes with your consent. You may manage or disable cookies at any time through your browser settings.
Your Rights
If you are a resident of Europe, you have the right to access, correct, update, or delete the personal information we hold about you. You also have the right to withdraw your consent to receive marketing communications. To exercise these rights, please contact us using the contact details provided below.
Please note that we process your information in order to fulfill contracts (for example, processing orders) or to pursue our legitimate business interests. Your information may be transferred to regions outside of Europe, including Canada and the United States.
Data Retention
Unless you request deletion, we will retain your order information only for as long as is necessary to fulfill your orders or provide our services.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.
Minors
This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information processing practices, or for legal, operational, or regulatory reasons. The updated version will be posted on this page, accompanied by a revision date.
Contact Us
If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or need to file a complaint, please contact us via the following method:
Email: support@kinnha.com
